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Get the latest, most relevant information about the business of public media. Read breaking industry news and learn best business practices. Find out about upcoming PMBA conferences, toolkits, and roundtables. Discover educational programming from a variety of public media organizations as well as opportunities to enhance the professional capabilities of your staff in areas such as management, finance, accounting, and human resources.

April 5, 2012

PMBA Toolkit: Marketing and Social Media: Policies and Procedures Webinar

Join us on Thursday, April 19, 2012 at 2:00 PM ET for a robust discussion on how to make Twitter and Facebook an effective marketing tool for your station. During this webinar, Constance Crawford and Al Gibes of Capital Public Radio will walk you through the who, what and with what rules. They will also share some “lessons learned the hard way” about protecting your brand when using social media. You will see examples of how social media drove traffic to content.
April 2, 2012

April is Public Radio Music Month!

March 31, 2012

Early Registration Expires!

Save $50 per attendee by registering with the Early Bird rate!
March 27, 2012

Memo to CEOs: Stop Blathering About Innovation and Do Something

We wanted to get behind the catchword “innovation” and learn more about the best practices of companies that are successful innovators and find out why others consistently come up short.
March 22, 2012

Want to Improve Customer Service? Treat Your Employees Better

To do customer service well requires investment, observers say, while also acknowledging that, in an era of budget cuts and downsizing, it is an investment not every company can afford to make. For those firms, there are lower cost ways to enhance service such as adopting human resource policies to make sure employees are satisfied in their jobs and convey that satisfaction to customers.
March 20, 2012

The Magic of Doing One Thing at a Time

Tell the truth: Do you answer email during conference calls (and sometimes even during calls with one other person)? Do you bring your laptop to meetings and then pretend you're taking notes while you surf the net? Do you eat lunch at your desk? Do you make calls while you're driving, and even send the occasional text, even though you know you shouldn't? The biggest cost — assuming you don't crash — is to your productivity.
March 19, 2012

Pubmedia Partners Give Reporters a Map to States That are Hard, and Soft, on Corruption

The results of an accountability journalism project, released this morning by Public Radio International and two nonprofit news partners, pairs a data-rich website with public radio news coverage to report on the strength of state governments’ anti-corruption safeguards.
March 14, 2012

Tying It All Together

NPR’s new leadership team places a heavy emphasis on a multiplatform approach.
March 12, 2012

Alvarado: Change cannot be a complaint

One of pubcasting’s most vocal advocates for a digital-era overhaul of the field.
March 8, 2012

Small Businesses Staying Lean, Wary Of Hiring

Appearing on NPR, CFO Magazines's Kate O'Sullivan said the recession taught small businesses to do more with less. The latest Duke University/CFO Global Business Outlook Survey shows that 25% of small businesses never expect to return to pre-recession payrolls, NPR noted.